Customer Manager France (m/f/x)
Deine Aufgaben / Your Tasks
Exporo AG is Germany's market leader for digital real estate investments. Investors can easily and directly invest in professional real estate of their choice, beginning at a sum of € 500, building their own digital real estate portfolio while benefiting from returns of up to 6% per year. Since its foundation in 2014, Exporo has successfully financed more than 190 real estate projects, and therefore raised more than € 400 million in capital. Already over € 130 million have been repaid to investors.
In our centrally located office in Hamburg’s HafenCity, we combine more than 130 smart and innovative minds with a wide variety of skills and ideas. Together, we have set ourselves the goal of democratising the real estate investment market, applying expertise, data and technology. Due to our continuous growth, we invite you to start your journey with Exporo and help make digital real estate investments a matter of course.
- From our location in Hamburg, you process French incoming written and telephone customer inquiries and services as the first point of contact.
- You win new French customers via direct telephone contact, whereby you convey an active interest in Exporo (no cold calling).
- You build a customer base and care for your customers in the long term.
- You keep an overview of conversations with customers and carefully maintain our customer database in the CRM system (Salesforce).
- You support the Exporo Team with your excellent language skills regarding all matters in the French market (including translations).
- You work interdisciplinary with the CRM, real estate and marketing teams.
WHAT WE'RE LOOKING FOR
- You are willing and able to work in Hamburg, Germany.
- Ideally, you have already gained initial work experience in a similar position.
- You have worked in the real estate or financial environment before.
- You bring a high interest in customer contact and the telephony and score with your pronounced persuasion skills.
- A professional approach to customers and colleagues is a matter of course for you.
- You convince through high self-motivation, commitment and reliability.
- You have proficient knowledge of German and/or English and French, verbally and in writing.
WHAT WE OFFER
- A growing team of diverse experts that is passionate about reaching our goals
- The chance to use your skills and experience to directly contribute to the company's success and leave your footprint
- A positive working atmosphere where everyone is encouraged to bring in new ideas for constant improvement
- Competitive Salary
- Flexible working hours and option of home office
- Subsidisation of a job ticket (public transportation)
- Employer contribution for company pension
- A modern office with a stunning view on Hamburg’s Elbphilharmonie from our rooftop terrace
Was du mitbringst / What you´ve got
HAVE WE CAPTURED YOUR INTEREST?
Take part in building the leading destination for digital real estate investments for everyone and apply now via the "Jetzt bewerben"-Button. In case of questions, please reach out to Manon Schroeder via firstname.lastname@example.org.